Your shopping cart is empty!
21MarketingGlobal Refund Policy
At 21MarketingGlobal, we strive to provide exceptional advertising services to our clients. If you are not satisfied with the services rendered, please read our Refund Policy below.
1. Refund Eligibility
- Services Rendered: We do not offer refunds on services that have already been provided or delivered.
- Pre-payment for Services: If you have paid in advance for services that have not yet been started or delivered, you may be eligible for a refund.
- Refund Requests: Refund requests must be submitted within 7 days from the date of the transaction or service agreement.
2. Refund Process
- Request Submission: To request a refund, please contact us at 21centurymarketingglobal@gmail.com with your order details, including the service purchased, payment receipt, and reason for requesting a refund.
- Evaluation: Each refund request will be reviewed on a case-by-case basis. We will notify you of our decision within 7 business days of receiving your request.
- Approved Refund: If approved, the refund will be processed to the original payment method within 10 business days.
3. Non-refundable Services
The following services are non-refundable:
- Services already delivered or completed.
- Custom advertising designs or campaigns that have been initiated.
- Fees for consultations or strategy sessions that have been conducted.
4. Partial Refunds
If a service is partially completed, a partial refund may be issued, based on the amount of work completed and resources used.
5. Late Refund Requests
Refund requests submitted after 7 days of the transaction date may not be eligible for a refund.
6. Contact Us
For any questions or assistance regarding refunds, please contact our customer support team at:
- Email:21centurymarketingglobal@gmail.com
- Phone: 03-2935 9772
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM
We appreciate your understanding and are committed to delivering high-quality advertising services.
